Unfortunately, Answers HQ is not the place to go if you wish to speak to EA, it is a forum for players to help other players out with their games, it's not official in any way. For some reason, the Bioware forum links here for technical support, which is probably why so many people are confused as to what Answers HQ is.
If you would like to speak to EA about this issue, your best bet would be to click on the big orange 'contact us' button at the bottom of this page. Not sure how much help they'll be, however.
It's possible someone on these forums has had the same problem as you and has found a solution. Perhaps if you specify your problem is with PS3 in your thread title (you should be able to edit it), you might get the attention of such a person.
Very sorry you're having this problem and it's preventing you from enjoying Inquisition, it really is a great game. Hope you can find a solution, sorry I couldn't be more help. Good luck 🙂
Thank you, but i have tried contacting them in that way, but i can't ☹️ They just sent me to this page so i wrote it in the forum.
