Forum Discussion

Dephyant's avatar
11 years ago

Black Screen at Load, but its running in the background with music and motion

**EDIT: See some possible solutions at the bottom of this post**

Greetings,

  When I load dragon ago, I get a black screen, but the music is playing.

  If I pull up non-full-screen window, like a browser, so that I can still the Dragon Age window behind it (its only partially covered), I can see the dragon age window is working great and my passive cursor will actually make the menu work, but as soon as I click something on the window and the Dragon Age window regain 'front' focus, the whole screen goes black again.

 The menu marching animation is working smooth.

  I'm running:

   AMD Phenom II X4 955 3.2ghz (Quad core)

   Radeon R9 200 (with latest Beta Drivers, didn't work on the stable drivers either)

   16 GB Ram

    Windows 7, 64 bit

Any idea what is making the screen go black when the window is in focus?!

  - like everyone else, I want to play!

I've tried it with both a single active monitor and 3. does the same thing.

  oddly, when I can see it working in the background, the resoultion of the dragon age window is smaller and seems to be only the fraction of my 1920 x 1080 desktop resolution

//==============================

**EDIT:

  - I was able to get the game running by making the game 'render' setting = to 'WINDOWED'

  -- There are a few ways to do this, read the thread, but the easiest,that I can comfirm, is as follows:

  1. Close the Game
  2. Go to C:\Users\<username>\Documents\BioWare\Dragon Age Inquisition\Save\
  3. Make a backup copy of the ProfileOptions_profile file.
  4. Now edit the original file with WordPad (and make sure not the change the encoding) by set the following variables:
GstRender.FullscreenEnabled 0
GstRender.FullscreenMode 1
GstRender.FullscreenScreen 0

 5. Save the file and start the game again

------

 we the above method, you start the game let it load, when it's stable (soldiers marching at a steady pace), then you can drago the corner of the screen to adjust to your monitor/resolution

28 Replies

  • Tiigress, I forgot about that key combo.

    I'm not at my gaming machine, but does that key combo change the value in the game's settings? in most fully function programs, it would,

    but I had the game essentially in MS Window's -Windowed-mode for a long time, but I couldn't actually use the game until I had change the setting in the actual game.

    it would be interesting and useful, if the key combo, actually changed the renderer setting as well.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Yes, it changed it in the settings. As far as I can tell anyway, from the file version of settings.  I am still unable to actually get into the game.

  • Also stuck and all the tricks I've tried won't make it stay windowed.

    ------------------
    System Information
    ------------------
    Time of this report: 11/18/2014, 08:07:15
           Machine name: ALIENWARE17
       Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500)
               Language: English (Regional Setting: English)
    System Manufacturer: Alienware
           System Model: Alienware 17
                   BIOS: A11
              Processor: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
                 Memory: 16384MB RAM
    Available OS Memory: 16266MB RAM
              Page File: 2016MB used, 16680MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.03.9600.16384 64bit Unicode

  • Dephyant's avatar
    Dephyant
    11 years ago

    sorry to hear that, no much to add other than how i resolved my specific issues. best of luck!

  • update:

    I was able to play again last night for a few hours

    but,

    I had to force quit the program 2 times before it finally let me play on the third try.

    At the end of the night, I tried to play one multiplayer match, but it go hung up on "joining the host" or something like that for 7 minutes.

    -(this was after a few other game lobbies drained of players when people saw I was only level 1 and they were level 7. lol.  

  • Anonymous's avatar
    Anonymous
    11 years ago

      - I was able to get the game running by making the game 'render' setting = to 'WINDOWED'

      -- There are a few ways to do this, read the thread, but the easiest,that I can comfirm, is as follows:

    1. Close the Game
    2. Go to C:\Users\<username>\Documents\BioWare\Dragon Age Inquisition\Save\
    3. Make a backup copy of the ProfileOptions_profile file.
    4. Now edit the original file with WordPad (and make sure not the change the encoding) by set the following variables:
    GstRender.FullscreenEnabled 0
    GstRender.FullscreenMode 1
    GstRender.FullscreenScreen 0

     5. Save the file and start the game again

    ------

     we the above method, you start the game let it load, when it's stable (soldiers marching at a steady pace), then you can drago the corner of the screen to adjust to your monitor/resolution


    Is there any way someone can provide a copy of the profile file? My folder does NOT have it, and I think that may be attributing to the problem.