Forum Discussion

xFacinhAx's avatar
2 years ago

[Steam] Game Crashing After Character Creation

Does anyone know how to solve this?

just got the game via Steam, running as administrator, firewall/antvirus off, tried running on low graphics..

keeps crashing after character creation, as it tries to load the first scenes. 

27 Replies

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @xFacinhAx 

    Run DDU again but use the newest drivers you can find here (Intel) and here (NVIDIA)

    There are however many "WaasMedicFailure2" errors in this DxDiag, that is a program that is executed to correct errors in the Windows update process. 
    This on the other hand shows that there are indeed update problems within your system and I believe that the result of SFC was incorrect because the necessary data to correct this problems could not be loaded.

  • xFacinhAx's avatar
    xFacinhAx
    2 years ago

    i run DDU again and still having troubles.

    now i cannot open also DAI nor DA2.

    before the issue was only with DAO...

    all other games run beautifully.... im current playing new update from hello games no man sky on full graphics.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey, @xFacinhAx, I wanted to follow up on this thread to see if you continue having issues with the game!


    Thanks for that update! We will take a look at that!

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @xFacinhAx 

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
    • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
      (If some files or folders can't be deleted, reboot and try again.)

    Then:

    • Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
    • Run "Revo Uninstaller" > Uninstall DAO.
    • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "intensive" > Browse
    • If "Remaining registration content found" is displayed > Select All > Delete > Next
    • When "Remaining Data and Folders" is displayed > Select All > Delete
    • Run "Revo Uninstaller" > Uninstall EA app.
    • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "intensive" > Browse.
    • If "Remaining registration content found" is displayed > Select All > Delete > Next
    • When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" or EA Games" folders is not in the list) > Delete.
    • Restart the PC > Reinstall the newest version of EA app from here. (important!)
    • Reinstall DAO. > Test.
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @xFacinhAx 

    I wanted to follow up on this thread to see if you're still experiencing issues with the game. If you need any further assistance, please let us know!


    Cheers!

  • xFacinhAx's avatar
    xFacinhAx
    2 years ago

    I still do. Tho there's been some updates on my steam recently and I didn't check. Just got back from holidays. I'll come later on today with a picture of the situation.