The Screen Stays White During In Your Heart Shall Burn

Are you using a Nvidia graphics card? This is a common issue for those cards. I'm using one that's on the low end of the requirements and this pops up for me from time to time.

I use mods too and found that the issue is most common when I use mods that modify my Inquisitor's appearance, hair, makeup, eye and clothing. Also, mods that modify how the GPU displays effect this like HD Eye and Sweet FX mods. Here's what I do to get it to work:

-Make sure you have the newest graphics drivers installed and a current copy of DirectX installed too.

-Save the game when you are almost to the point where Cullen and Cassandra find you on the mountain.

-Then, take out those appearance mod. anything that modifies Quizzy's look and the look of the game.

-Run the Modmanager again, then fire up the game to see if it progresses. I'd wait a minute or two on the white screen to make sure.

-If it still won't progress, take out more mods and run the modmanager again. It's trial and error. Sorry about that part.

You can also take out all the mods, run the modmanager to create the "dummy" mod file in the Update folder of the game, then start your game. It should work then. If not, leave in one mod that only modifies gameplay. I use the Runes 4 All mod and it won't stop the scene from playing.

I have great success with this on my Nvidia 620 (below specs but working) and my Nvidia 745 (low end spec card). Hope this helps! I'll check back!

I tried taking all of the mods out at once, save the "Official Patch" mod. It didn't work, the screen still stayed white. Thing is, nothing like this happened to the last character I did this chapter with, and she had mods on her as well.

I've got AMD graphics, if that helps. I already went into the AMD settings and optimized them. 

Make sure you have ALL the drivers on your computer updated. Run Windows update and make sure all the Windows drivers etc are updated. You'd be surprised how much an outdated driver for a seemingly unrelated program will make an impact.

Repair the game through Origin or if you use a disk, repair from disk. Then run update to make sure it's up to date. While you are doing that, go make sure you have the latest version of the Modmanager program. I'm using version v52.0 Alpha.

Go into the folder where you keep your Modmanager program. Find the file named "Patch.daimod" and delete it. Then go to the Update folder in the DAI Game and find the file "Patch_ModManagerMerge" and delete it.

Then try running the Modmanager again with just the patch or with just one mod, something simple like Fall Damage Nullified or Runes 4 All mod I mentioned. Make sure this time you right click on the program icon and run as an administrator. Then try playing again.

If you have trouble with your saves loading, go into the DAI Update file and open the Patch folder, then open the "package" file using notepad. Change the Version number you find there one digit higher. Example: 4 becomes a 5. Save that file and try running the game again. If still not loading your save, keep upping that number until it does. Seems each time you repair the game, you often have to change that number since the game thinks it's updated with mods installed. Since it's not an official update the game won't change itself.

Let me know how this works. I'll check back later.

I'm late replying to this and I'm sorry about that. Had some surgery and a bad shoulder so typing is difficult.

Glad to see you fixed it. I was using eye mods too and they were great until you go to the Solas talk, then the game crashed. No one seems to know why eye mods are the culprit that I can find. So I don't use them anymore.

Happy playing!