Yeah man. I still can't connect, nor can I claim my Deluxe Edition items (ANY of them). This is literally stealing.
I've spoken with many, many, EA support specialists who have extensive knowledge - for example after speaking with one for over a half hour on the phone describing my problems with DRAGON AGE INQUISITION, I was "gaurunteed" that by doing a complete uninstall (including registry keys) and reinstalling it would work. They then proceeded to email me a guide on how to uninstall DRAGON AGE ORIGINS (with specific folder locations and hkeys that don't exist for Inquisition).
The level of support and care is less than what a trained monkey could provide. I ended up using Revo Uninstaller to sniff out remaining reg keys and doing a complete reinstall of both Origins and DA:I. The game still can't **bleep** connect to DA:I servers, NOR can it seem to load my items. I am going to demand a refund, probably get in touch with my CC company to explain that I did not receive the services I paid for and will try to strongarm my money back and I recommend anyone reading this who is experiencing this problem do the same.
BUMP. Patch is out, and guess what? I STILL am unable to connect to the DA servers and I STILL don't have my Deluxe Edition items. How can I even be sure the patch has affected my game? It indicated it was downloading in Origin when I logged in today, yet when I "Repair Game" In Origin it also indicates that my Deluxe Edition content has downloaded as well.
Who cares if they patch a game that is still inherintely broken? Why do I care about any patch changes to Multiplayer if I STILL don't have access. I have submitted support ticket after support ticket and the responses I am receiving are literally insulting. I will post the logs later probably.
