Was playing through the game as normal and suddenly I can't interact with certain objects in the crossroads- namely so far, Evanuris Altars, Fen'Harel Altars and one of those big chests. I don't know what changed, but they're not glowing to open/use them and there's no interactable button. I've tried reloading the save and leaving the area then coming back and nothing is fixing it.Earlier in the game they were working.edit: it's not JUST in the crossroads, it's everywhere.

Hey Everyone, Bioware has released the latest patch 3 for PC and Console. You can read more details in our post: Dragon Age™: The Veilguard Patch 3 (PC/Console) Once you've had a moment to download it, can you confirm if this is still happening?

Can't interact with certain objects

loneroad1
New Traveler
2 months ago
Everyone in here needs to go and make your own separate posts about this issue. It would seem the only way we’re gonna get these people to take notice of this game breaking bug is to make them understand it’s not isolated to just this post. Because I think they’ve internally marked this post as resolved or something
- Doctor_Mothoid
  Seasoned Rookie
  2 months ago
  Made a separate post, hopefully it'll help. If I hear anything official I'll let you guys know here.
josephmkernan
Rising Newcomer
2 months ago
Ok figured it out there is a fix gotta complete chapter 8 if it’s already happened…once you complete chapter 8 do not and I repeat DO NOT touch the EVANURIS Altars they are the problem… if you are past chapter 8 you will have to wait for a patch or restart…hope this helps
- loneroad1
  New Traveler
  2 months ago
  Yeah, so as has been mentioned in this thread before. The “complete chapter 8” fix isn’t a fix. The bug will reoccur upon further progression.
  
  Additionally, not being able to use the Evanuris altars IS part of the bug here. So saying to not touch the Evanuris altars is basically saying “don’t do the thing you can’t do and that should fix you not being able to do it.” Get what I mean?
loneroad1
New Traveler
2 months ago
Okay experiment time. I have completely removed EVERYTHING DA:TV related from my PC including all save files and any files left behind after unistalling the game. I am going to try a completely Clean Install of the game and play to see if I can get through without the bug occuring. Because I see that it appears to be completely random as to how and why this bug appears. I'll see you guys on the other side. Hopefully I will either not encounter it again or if I do I will be able to confirm what triggered it. I'll keep you posted
- loneroad1
  New Traveler
  31 days ago
  So update: Dagger is still present but have not reached the point where it went missing before. However I did encounter the other bug I mentioned earlier that seems to be a precursor to the dagger going missing. Which was the Light House Decor disappearing. For anyone who doesn’t know what I mean, in the lighthouse main chamber where the small round table and chairs. The room with the floating bookcases and the spinning orb thing in the air. Anyway in there on that rear wall behind the table there is supposed to be some bookcases and some chairs and a few scattered pots etc. (depending on the decor style you choose) but at some point in the game that decor will disappear. And that bug has always happened before I lose the dagger. Not sure why. Not even sure if it’s relevant or related but seems like it could be considering it’s literally assets that are supposed to be there not loading or showing up.
  
  Anyway for specifics. I had JUST finished the 2nd Dock Town mission for the Shadow Dragons. The one with the Darkspawn before they send you to go see you know who at the bar. When I went back to the Lighthouse afterwards. Decor was gone. Pretty sure once I complete the Next mission and the Major decision point and Boss fight The dagger will be gone just as before. So… yeah it would appear to confirm. Patch 2 did not help anything and this bug persists.
  So here’s the shoutout to any community manager who will listen
  EA_Illium,EA_Hux ,EA_Edu anybody! Please address these issues. give us SOMETHING! Are the Devs even aware of this issue. Are they working on a fix? Do they even know what’s wrong? Why have you all said NOTHING to ANYONE on this whole forum for TWO WHOLE WEEKS!? And I mean ANYONE! I’ve checked the other bug posts. and not just about this bug, all the bugs! And no one from EA has reached out to anyone about any bugs for TWO WHOLE WEEKS!
  I don’t think it’s unreasonable for us to expect SOME communication and transparency from you.
  - ezrylle
    Seasoned Newcomer
    31 days ago
    Read through this thread when I experienced this bug on a character started in patch 1. Got the bug way early at that save. Decided to make an entirely new character after patch 2 from scratch, I don't want to chance anything from importing even character appearance from bugged saves. Was relieved to progress farther with the dagger working, but when I reached the Evanuris altar in the Catacombs at Dock Town, the altar was not glowing and I can't interact with it. Checked my character and the dagger is still visible on her hip. Went back to the Lighthouse, character still has the circle of the dagger visible. After reloading, dagger was gone. Furniture in the Lighthouse was gone too, as well as the table upstairs where you change the decor. Can't interact with unique chests, Fen'harel statues, and Evanuris altars all over again.
    
    Only my first ever playthrough was without issues, with just the base game and no patches. It's frustrating playing like this. Hoping this game-breaking bug will be patched soon.
- madsfpetersen
  New Traveler
  2 months ago
  I did this at one point. I was playing the Steam version when I first discovered the bug. After a couple of fresh starts I decided to uninstall the Steam version and try installing the EA Play Pro version. I deleted all saves, config files and so on from my PC and did a clean install of the EA Play Pro version. The bug followed me and are still present in my current run. I have tried multiple characters with different classes, factions and both original and custom Inquisitor settings - on both Steam and EA Play Pro versions. Most of the time, the bug starts after activating the first Fenharel altar in the crossroads. One time it was present even before the first altar, and a couple of times it started later. In my current run the bug was temporarily fixed after completing the chapter 8 quest, as others have previously stated.
  - loneroad1
    New Traveler
    2 months ago
    Right so, to clarify. I’m aware that the bug presented itself in games on different versions even after deleting all info. However that was prior to patch 2. Essentially what I am trying to do is a complete clean install of the post patch 2 game. So instead of patching an already existing install, it’s just a clean install of whatever version of the game patch 2 is.
    Also, I am deleting all previous saves because patch 2 mentioned an issue with Rook Customizations disappearing in instances of multiple saves pre patch 2.
    again no clue if this will do anything but I figure I’ve got nothing but free time right now so might as well give it a shot. I mean Mike Tyson lost a fight to Jake Paul of all people so not much can disappoint me any further than I already am.
    So far I have noticed some improvements. One the bug that clears out the decorations in the light house has not presented itself as of yet. And I am at the point where it previously had. So that is good.
    
    not yet at the point where I noticed the dagger bug previously but will let you know
Exarkane
New Novice
2 months ago
So I've been checking again and again to see if the dagger is visible. I was able to play my Mage (after loading a save far in advance) until shortly before Weisshaupt. The dagger handle is still visible before the sequence. No longer visible after the video. I have played the siege of Weisshaupt to the end until I reach the lighthouse again. The dagger handle is no longer visible. Now, of course, I'm afraid to continue playing if there's a risk that I won't be able to use any chests / altars.
- Doctor_Mothoid
  Seasoned Rookie
  2 months ago
  When was the save you initially loaded made? Someone else here has a theory that saves made after Patch 1 but before Patch 2 are corrupted but people are still testing.
  - Exarkane
    New Novice
    2 months ago
    I have scores before and after the patch. All saves after the patch worked until Weisshaupt. I was able to use the statues and chests. I just noticed immediately (because I always look at it now) that after the video the dagger is no longer hanging on the belt.
Sonailee
Seasoned Newcomer
31 days ago
I have a little bit more insight into the issue now. I went back to a previous save where the statues were still working (i had originally gotten all companions and was right before weisshaupt when i started noticing the statues not working). I played through a bunch and did my normal shenanigans (mods n trainer stuff) to see if that was the issue, and for a while nothing effected it, and i messed around a lot and they were still working. I did as much as I could side quest wise, got lucanis and all his side quests done. Did all the companion side quests, did all the quests in treviso, minrathous and tried to get all the statues and **bleep** in the crossroads & arlathan that I was able to access, this included the one fen'harel statue in minrathous to get to the champion essence. I just now progressed the story a little further by meeting the first warden, and upon getting to the crossroads after I find that the fen'harel statue in the crossroads when you go to the high anderfels eluvian on the third dock is not lighting up, and there is no button to activate it, so the bug happened again. I'm going to continue the game but I have an old save marked off from where the game wasn't broken yet. So for me the bug happens when I progress the story. I have seen other people saying that the issue fixes itself sometimes after weisshaupt so I'm wondering if it actually is a bug relating to the main quests somehow being bugged. Could even be related to the scene in-between when you talk to varric as they literally talk about the dagger so maybe its something in that? Just some more insight into the bug.
Edit: i went back into my autosaves to get the exact moment the dagger disappears and realized it had to of happened when I was either doing bellara or hardings first personal quest, or during slow poison in treviso. Because my autosave from before doing bellara and hardings quests and slow poison I have the dagger, the autosave I have towards the end of slow poison but not completely completed the dagger is gone. The only other quest I had to complete was coffee with lucanis but in this autosave I hadn't done it yet so that's not where it came from. So it either happened bc of bellaras personal quest, hardings personal quest, or slow poison in treviso.

edit to my edit: i went through the quests again, it didn't bug out this time. i am not sure whats different but i guess ill just have to pay even closer attention to my saves
- loneroad1
  New Traveler
  31 days ago
  It’s the cutscene. I have also reached the point you are referring to. Dagger was still present and working after the Harding, Bellara, and Lucanis side quests. It wasn’t until the cutscene where you speak to Varric about the dagger that it stopped working. So I think I’ve hit upon something. We all know that the dagger doesn’t show up properly in game when on your hip. Just the loop at the top. So the model itself is bugged. However when you have it in the cutscene it appears on your hip properly fully rendered loop, hilt, and blade. After THIS point the dagger goes missing entirely from the model. So something in the code in that scene is the issue. There is some trigger regarding the dagger that gets flipped in that scene to allow it to appear in that scene but doesn’t get flipped back. When you go back to the game. Since the cutscene is in engine it makes sense that if they changed the model for the dagger in the scene to a non functional but visually appearing one but didn’t change it back to the functional but visually bugged version
Zevr83
Newcomer
30 days ago
I have completely different suspicions. I don't feel like starting the game over again for the fourth time. If someone could check if the fault lies with the box we get with new clothes/armor, which appears next to the Workshop in the Lighthouse. And my next suspicion is getting wolf statuettes.
I'm currently checking to see if this error will go away when I reach the point of no return. Up to this point, I am not doing any side missions and I am not collecting champion essences.
My first thought about this bug is the game version. I don't know about others, I use the EA Play Pro version.
I use a translator - please be understanding xP
Edit:
After finishing the mission in Weisshaupt, I was able to use the dagger. So far, I have "cleared" all available locations and companion missions.
The only missions I don't do are those related to wolf statues and the Crossroads missions related to champion essences.
My conclusion: the problem is the activities we perform at Crossroads.
EA - maybe this will help you fix the problem faster.
loneroad1-the suspicion that the box is causing the problem is wrong.
- Doctor_Mothoid
  Seasoned Rookie
  29 days ago
  It's not the clothing chest, I've used it on my current save and have yet to experience the bug. It's also not the game version, there are players on this thread who are on consoles, I'm on Steam, it doesn't seem to affect the bug at all. I'm hoping since the modding tools have been released, some modder will fix it, since EA doesn't seem to care.
- loneroad1
  New Traveler
  28 days ago
  Can confirm it is not the Mass Effect or Premium DLC chest. As I have both used and not used them and still got the same issue
Reanaa
Seasoned Rookie
26 days ago
Patch 3 didn't fix this problem for me. Started a new run (for probably the 7th time) and as soon as I finished the Ossuary quest everything broke again. I was frustrated before, now I'm just over it. They didn't even mention this bug in their patch notes. Wish I could get my money back instead I'm reminded it's not a good idea to buy EA or BioWare games anymore because you will get screwed.
- Kaedys
  Rising Novice
  26 days ago
  It was literally right in the patch notes:
  Fixed instances where Rook forgot they already had the lyrium dagger and could not interact with treasure chests and altars.
- EA_Illium
  Community Manager
  26 days ago
  Thanks for letting us know you are still running into this, when you have a moment could we get the following information?
  
  What is your EA ID or Console ID (PSN ID/Gamertag)?
  
  What platform are you playing on?
  
  What is happening? (and what do you expect to happen instead?)
  
  Does this happen in a specific area of the game?
  
  Please share any steps you've tried so far to resolve the issue:
  
  If possible, share a Screenshot or Clip...
  
  A copy of you save file (or a zip of it)
  
  If on PC, please share a DxDiag file and an EA app Error ID Number
Reanaa
Seasoned Rookie
24 days ago
Ok I uninstalled the game and reinstalled the game. I just finished Weisshaupt and thus far everything seems to be working. There are some new minor bugs like no beds at the veil jumper camp. The sick are just laying in air but as for interacting with chests, statues, etc it's WORKING!!!! Better late than never EA. Thanks.