Crashing During Cut Scenes

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Based on similar reports from other players, here are some steps that may help resolve the issue. These are interesting ones because each PC is different, so the reason is to test and find out what works in a particular situation.

1. Disable Strand Hair Simulation:
• Navigate to the game's graphics settings and turn off the Strand Hair option. This feature has been known to cause crashes for some players.
  Steam Community
2. Lower Graphics Settings:
• Set the graphics preset to Low or Poor and reduce the render scale to 50%. This adjustment has helped some players prevent crashes during cutscenes.
  Category: EA Forums English | EA Forums
3. Update Graphics Drivers:
• Ensure your graphics drivers are up-to-date. Outdated drivers can lead to compatibility issues and crashes. Visit the official website of your graphics card manufacturer to download the latest drivers.
4. Verify Game Files:
• Use Steam's built-in feature to verify the integrity of the game files. This process will replace any corrupted or missing files.
• Right-click on the game in your Steam library.
• Select Properties > Installed Files > Verify the integrity of game files.
5. Clear Shader Cache:
• A corrupted shader cache can cause crashes. To clear it:
• Open Steam and go to your Library.
• Right-click on Dragon Age: The Veilguard and select Manage > Browse local files.
• Delete the Shader Cache folder.
  MiniTool
6. Monitor VRAM Usage:
• High VRAM usage can lead to crashes. Consider lowering texture and lighting quality settings to reduce VRAM consumption.
  NVIDIA Developer Forums