EA ID (PSN ID/Gamertag): Aurali_slp
Which platform are you on?: EA App PC
Is this your first playthrough?: No, this is my 18th character based on the numbering and should be my 7th playthrough
Please share your save file (or a zip or download link to your save file)... see link https://drive.google.com/file/d/1xmxjWwZOy0DIEp2oICSg1EeIMLsmGJch/view?usp=sharing
If possible, share a Screenshot or Clip... see OP
If on PC, please share a DxDiag file, see the attached file
wexxam
Have you gotten your DLC " preorder and deluxe " content working yet?
It seems the issue we had has reoccurred for me.
EA_Shepard
In case you have not seen this thread topic, thank you for all your help so far, but it appears that the same issue I had before has reoccured
Some entitlement errors occur even for EA App users on PC who do not have active EA Play Subs.
I have spoken to Live EA Chat, and game / DLC content is only credited to an EA Account once
Pre-order "Blood Dragon Armor" DLC => Entitlement Standalone purchase in EA App
Deluxe DLC=> Entitlement Standalone purchase in EA App or active EA Play Sub
Base Game => Entitlement Standalone purchase in EA App or active EA Play Sub
I agree with you from the points you made in another thread topic that the scenario of having an active EA Play sub in the logged-in account to the EA App on PC will cause entitlement issues.
I can confirm that I do not have any active EA Play. Would it be possible for someone to check my entitlements and reset them on my account?
Hi and no I still have no access to the DLC I paid for. The pre order and deluxe edition items have not showed up in my game despite them being installed.
This issue has gotten so ridiculous. It’s been almost 3 months and still no fix. How insane is that? This should have been a high priority as people are not receiving what they have paid for. This is actually a very serious issue and many countries have laws against this.
Community ManagerThank you for the information on this one. I know it has been a bit, but we are following up on this one. Has the issue been resolved with you? Did the deluxe content show up, or did you start a new playthrough and the content still show up missing?
Does the chest currently show up?
Do you see content in the chest?
Do you see the content in the wardrobe in the Rook room?
Have you downloaded any Mods for the game, for example, Nexus Mods?
The same is happening to me, one character the chest did spawn but the preorder content and deluxe content are all showing as locked in the wardrobe. A character I've just created today to see if it would work, the chest hasn't spawned in the infirmary at all and I don't get the notice that bonus items have been added. I haven't skipped any dialogue and I don't have any mods.
