The same is happening to me, one character the chest did spawn but the preorder content and deluxe content are all showing as locked in the wardrobe. A character I've just created today to see if it would work, the chest hasn't spawned in the infirmary at all and I don't get the notice that bonus items have been added. I haven't skipped any dialogue and I don't have any mods.
Community ManagerThank you. I have let the team know about your reply!
Still no chest, I'm on to my firth character, out of all of them it's only appeared once and even then all the items were locked in the wardrobe.
