Forum Discussion

wtthyme's avatar
wtthyme
Seasoned Newcomer
4 months ago

Frame Stuttering?

I've been having issues with the framerate stuttering pretty consistently. I have the same issues with low graphics settings as I do on high. I've had no issues with other games with similar PC requirements like Baldur's Gate 3, even on high settings. I'm not sure if it's relevent, but I will note that my laptop doesn't heat up much when I play the game, and according to the game, my VRAM usage is only at about 40-60%.

I'm not sure if they're related, but when I initially downloaded the game, I wasn't able to open it because of the following error.

In order to play the game, I had to disable my Intel UHD Graphics from the Device Manager, but when I opened the game, I found that I was having the issues with the frame rate that I mentioned previously. I will note that normally have my refresh rate set to 144hz, but doing so has locked it to 60hz, though I'm not sure if it makes a difference.

I have an HP Victus Gaming Laptop with an i7 Intel Core, a NVIDIA GeForce RTX 4060 GPU, and 32GB of RAM.

I've been really excited to play this game for a while, so I'd like to be able to play it at a decent frame rate, and experience the game as it was meant to be played. If anyone has a solution to this that'd be greatly appreciated!

16 Replies

  • Update: What seems to have helped in my case was increasing the shader cache limit in the GPU control panel (Geforce in my case) to 100GB, suggested by a fellow gamer on steam. Needs a bit of further testing but looked good the first couple of times so far.

  •  FYI for anyone who is interested and has the time to read a very long text - When informing my AI assistant about my findings they answer:

    "The improvement after increasing the Shader Cache Limit suggests the issue likely involves how the game handles shader caching. Here’s the updated diagnosis based on this finding:

    1. Shader Cache Limit: By increasing the cache limit, you’ve allowed more space for the game to store shaders, which prevents it from overwriting cached shaders too frequently or struggling to access needed resources. The stuttering and frame drops likely resulted from the game repeatedly loading shaders that couldn’t stay cached due to the previous, smaller limit.

    2. Game-Specific Resource Management Issue: While shader caching seems to be the main factor, it’s still possible the game isn’t efficiently managing other resources (like VRAM) when launched repeatedly. Increasing the cache limit likely eased this strain by reducing the need to reload shaders.

    3. Driver/Game Optimization: This could still be a minor factor, as some games don’t handle shader caching optimally. Keeping the cache limit high is a good workaround, but future driver or game updates mightfurther improve this.

    Increasing the shader cache limit appears to be the key solution here, so if it’s working, you’re likely set! This will let the game run smoother by minimizing redundant shader loading on each launch." 

    If I tell them about the other possible fix about underclocking/undervolting the CPU they say: 

    "That could actually make sense in certain situations. Undervolting and underclocking the CPU can help if the CPU is experiencing thermal throttling or instability under load, which may cause stutters or frame drops in games. Here’s why it could be effective:

    1. Thermal Throttling Prevention: If the CPU gets too hot, it may throttle its performance to cool down, leading to inconsistent frame rates and stuttering. Undervolting and underclocking reduce heat generation, which can prevent throttling, allowing the CPU to maintain stable performance over time.

    2. Stabilizing Power Delivery: In some cases, the power supply or motherboard VRM (Voltage Regulator Module) may struggle to handle high CPU power demands consistently, especially in demanding games. Lowering the CPU’s voltage and clock speed can reduce these demands, which may improve stability and reduce stuttering.

    3. Reducing Background Interference: A slightly undervolted and underclocked CPU can run more smoothly with lower power and thermal demands, which might prevent brief performance dips due to background tasks or fluctuating CPU utilization.

    This approach wouldn’t directly solve shader caching issues, but it could still reduce overall system strain, leading to a smoother experience. It’s especially helpful if the CPU is pushing its thermal or power limits with the current configuration. If you’re comfortable with undervolting, it could be worth trying to see if it makes a further improvement."

  • pictureamoebae's avatar
    pictureamoebae
    Rising Traveler
    4 months ago

    I've been testing restarting my PC after closing the game for a couple of days now and I haven't crashed after a restart, only if I close and reopen the game without a restart in between. 

    idk if that experience is universal, but it's certainly something to keep an eye on and test.

  • thegeneralben's avatar
    thegeneralben
    New Rookie
    4 months ago

    Minor setback: The frame drops and stuttering are back when the PC goes to sleep and wakes up again...

    My last suggestion what might cause this is a VRAM and RAM Reinitialization Issue. 

    I will try hibernation instead of sleep the next session. 

    Otherwise not letting the PC sleep at all or restarting is my only solution (in tandem with the shader cache limit)

    The first patch has already been announced if I am not mistaken. Hopefully EA / Bioware will also provide Performance and Stability fixes !!!

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey Everyone,  Just wanted to update you that our team has released a new patch 1.0.0 you can find more information here.

    Let us know if this has changed anything for you, Cheers!

  • thegeneralben's avatar
    thegeneralben
    New Rookie
    4 months ago

    Unfortunately the patch did not change anything for me. If the PC goes to sleep or hibernates, the next session stutters again has has framedrops (easy to check since it already happens in the start menu where you see the Lighthouse in the background)

    Still the only workaround is to never let the PC sleep or to re-start the PC for me.

    Please let the devs know, thanks

About Dragon Age The Veilguard Technical Issues & Bug

Having issues with Dragon Age: The Veilguard? Join here to report bugs, and find help with, crashes, freezes or errors.1,584 PostsLatest Activity: 18 minutes ago