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Silver151515's avatar
Silver151515
Seasoned Newcomer
10 months ago

Game Save Progress Missing

For the last couple gaming sessions, Dragon Age Veilguard has lost the most recent saved progress.  For my last manual save, my character was in Arlithan Forest, standing in front of Harding to take the boat to the next area, and when I came back a day later the save was gone.  The last manual and automatic saves are oddly in the exact same spot, and I've probably lost about an hours worth of progress, along with multiple manual and automatic saves.  I opened a case with EA, but is anyone else encountering this problem?

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  • EEC200's avatar
    EEC200
    New Novice
    8 months ago

    My wife and are are both having the issue.  If we quit to the main menu the option to load a game is there if we quit the game entirely at any time all the saves seem to disappear.  The game menu only gives the option to start a new game.  We both play through Steam on separate PCs she is on a laptop and I'm on a custom desktop.  I've forced the files under documents to remain local from the cloud.

    I've searched around and not found a solution.

     

  • Ileeann16's avatar
    Ileeann16
    Seasoned Newcomer
    8 months ago

    I'm having the exact same problem, and it honestly is making me not want to even attempt to play the game further. I've tried all the solutions on this thread, and nothing has resolved this issue for me 🙃

  • wolfpackwahoo's avatar
    wolfpackwahoo
    Seasoned Newcomer
    5 months ago

    This just happened to me today March 2025 at least two hours lost.  I tried to save and the game locked up.   Restarted the game and there are no autosaves after my previous hard save.   This is just poor coding and that hard to fix.   Your game definitedly autosaved during that time so why in the world would you delete them on restart????  

  • wolfpackwahoo's avatar
    wolfpackwahoo
    Seasoned Newcomer
    5 months ago

    PS5 March 2025 same issue.   Game locked up when trying to do a manual save.   Upon restart it reverted back to my previous save hours earlier.   So the game apparently deleted all the auto-saves and there were many since my last manual save.  

  • Just logging in to say this just happened to me too, PS5 April 2025. Level 41, just lost 10+ hours of play. I manually save before every boss and before I log off. 

    I have never seen anything like this in my decades of gaming. It's staggering to me that such a serious cross-platform issue has not only not been resolved, but has seemingly barely been acknowledged by EA. 

    Anyway I'm done with the game (why continue when this could happen again?), and giving it a 1-star review until this is resolved.

  • Same with me, it also happened yesterday (April 17th, 2025). I have tried several possible fixes (restore license , reinstall the game, restore ps5 data, contact EA and Sony)

    NOTHING solved.

     

    Lost 30h of gameplay .

    No way I am going back before this problem is fixed.

     

  • Yep

    same issue ps5 just lost 9 hrs of solid game play . Instantly deleted it . Won’t be wasting my [removed] time on game that can’t even save it properly . Shame as I was enjoying the story . 
    devs should be ashamed . 

    (cm edit - removed language)

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey, Rooks

    Wanted to follow up on the save progress missing from the PS5. As this is an old thread, there is a new one we need to post to DA: TV PS5 Save Data Missing

    I am going to go ahead and lock this for the time being. Any updates should be posted on the current thread above.

    Thanks!

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