Game won't launch

Question

Hi, I'm getting this error and haven't been able to play the game as a result, please see the attachment. please, is there no solution to this ? I have been waiting for 10 years for this game.&nbsp; It is either this, a dc, or a black screen. Please help me :(

ea_rtas · Answer

Hey there,&nbsp;
Could you do me a favour and follow the troubleshooting steps outlined in this thread:&nbsp;Dragon Age The Veilguard - Technical Assistance &amp; Bug Reports | EA Forums - 4985821
After going through the above troubleshooting. If you continue crashing, please let us know the following.&nbsp;

EA ID (PSN ID/Gamertag):
Which platform or client are you on?
Are you getting an error message?
If possible, share a Screenshot or Clip...
If on PC, please share a&nbsp;DxDiag&nbsp;file and an EA app&nbsp;Error ID Number

We can use this information to help make the team aware of the issue and to investigate further.&nbsp;
&nbsp;
&nbsp;

queileen · Answer

I'm on pc and I have provided the screenshot of the error and you can see its error ID number as well

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Game won't launch

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