Radio silence on bugs/crashes?
Has anyone seen any response from any EA community manager in the last week on this forum/any other avenue of communication? The last response I've been able to find was from 6 days ago, and those w...
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I'm waiting to hear something about it. I suppose when EA/Bioware sees the player count dropping across all platforms because no one can play it, they'll finally acknowledge the bugs and crashes?
We must be fade-sensitive considering how much "ghosting" they have been doing.
I talked to customer support last night and they said they were aware of the issue but the conversation was absolutely awful and didn't inspire confidence that the issue was being communicated properly from customer service -> dev team.
I feel like people would be less frustrated if they could see a thread/post/tweet/whatever from a dev saying "Hey, we are aware of the crashing. We are looking into it currently."
Because the other part of that is that if the dev team needs more info on the crashes, there is no place for that information to be centralized. Which means you are dependent on the information that people are going out of their way to provide.
I woke up today and saw that there was a patch so I was hopeful, but my heart sank when I saw that it only mentioned the shader crashes. Most people seem to be having different problems - I've been actively checking the Steam discussions (I play on PC), here, & the Discord but it seems like A LOT of people still aren't able to play. I'm so disappointed.
On Steam as well, and equally disappointed because I'm really enjoying the game. Had a nice 4-day weekend last week that I planned to spend playing, but nope.
They also locked the comments AFTER posting the notes (unless it's a visual bug on my side) because I was able to reply to the patch notes thread and that's the only comment I see.
Which means (if not a bug) they saw the comment and closed the comments but didn't actually respond in any way
I agree that a message to players stating they are addressing the issue would be assuring.
