@AlexYamchi You have no clue what you are talking about apparently. The EA App has known issues. If you don't have problems then great for you, but I really don't see the point of you white-knighting for a big and filthy rich corporation which is exploiting both its own game development studios and its own customers unless you are some sort of a paid shill for EA.
As for your claim "You purchased the product and you played it. You got what you paid for." let me ask you this -- did he purchase a one-time rental or a perpetual license valid until the game's end-of-life?
If it is the latter, then he should still be able to play it, no?
If he isn't able to play because of the crappy launcher "upgrade", then he is no longer getting what he paid for hence the totally valid scam claim.
Oh and by the way EA App is an utter piece of trash -- it takes 30 seconds to launch a game (not fully load, just launch the executable) on highest of the high-end PCs like mine.
It has numerous unsolved issues:
1. "Keep me signed in" checkbox not keeping you signed in
2. Cloud sync cannot be disabled per game or globally, has no progress indicator, often fails, and then can't find local saves on the next launch
3. Requires a background service (DRM) running with system privileges in order to run the desktop app which is a glorified game launcher with a store tacked on
4. Requires overlay to be enabled to invite friends to games (and you can't join theirs unless they invite you) so if the overlay is killing your game FPS you can't play multiplayer with friends
5. Doesn't have game join/invite from chat or friends list
6. Doesn't have full offline mode for EA games bought on Steam
I am sure there are many other legitimate complaints, these are mine and I am pretty sure I didn't cause them because I wasn't the one writing this piece of crap app.