I purchased a pack in fifa 26 costed me 1500 fifa point. The pack includes 17 players and one player guaranteed to be 98+. The maximum I got in that pack was 97+ player. Am really disappointed because it’s not fair for what I paid to get specially this late in the game and it’s changing my mind of buying the new fifa.
Community ManagerHey The_Sokhny,
What pack did you buy exactly from the store?
A photo or a screenshot of the pack and its description might help us look for other similar reports and bring this to our team's attention.
In the meantime, check this guide to find missing FC items. If you can't find any additional player items from that pack to restore that were maybe discarded by mistake, please reach out to the Customer Support team using the Contact us button at the bottom of the guide.
One of our advisors will have a closer look at the account and the pack content to continue helping you.
The EA staff here on EA Forums doesn't have visibility into your accounts to help you directly.
Thank you for your patience with this.
