Can not download Biomutant EA desktop
I pre ordered BIOMUTANT for 3$ in EA desktop and now i can not download it. It shows that i own this game, but won t let me download it. What is the problem?
Forum Discussion
16 Replies
same
same
- @Qsuferer yup same here except the download button is greyed out
- @Qsuferer I downloaded Origin and it installed on that. Screw EA PLAY
- EA_Blueberry
Community Manager
Hey, everyone.
Thank you for purchasing Biomutant on Origin and we apologize for the error you're getting here at launch. Good news is that the team is aware of this and looking into it. At this moment, our Support staff is equipped to help fix this for you. Please reach out to our EA Support team through these options below in order for them to pull up your account and correct this in our end. Within a few minutes you'll be ready to go for Biomutant.
Thank you for alerting us about this on the forums!EA Help on Twitter
https://twitter.com/EAHelp
Live-Support Lies, im talking to support live chat right now and they said they are giving me a refund even after I sent this official post.
- @EA_Blueberry ok, will be waiting for a fix. Otherwise, i want a refund.
- @Qsuferer So from EA Desktop I had the game being on downloading forever without showing a download speed and actually never downloading anything. I could not get the game to work so I cliccked on the "need assistance with download" link https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
I cleared the cache of the app as they say and the download started and went through. You might want to try it before giving up, it's really fast! tried clearing cache but still doesn't work
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