Forum Discussion
27 Replies
- @tinpanpv I am having the same issue and have tried virtually everything. Oddly enough, I cannot even uninstall though.. I wonder if you have tried that as well.
- EA_Illium3 years ago
EA Staff (Retired)
HI @tinpanpv @T2Deth32 Can we try the following and check if you continue seeing this message?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Run the System File Checker tool then Check for Windows and GPU updates
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- @EA_Illium for me it turned out to be a simple matter of restarting my computer but I will keep these steps bookmarked... Thanks
- EA_Illium3 years ago
EA Staff (Retired)
@T2Deth32 Glad to hear! Sorry, no, none of those things helped.
- EA_Illium3 years ago
EA Staff (Retired)
@tinpanpv To confirm are you seeing the same message as OP? Well, I AM the op.
- EA_Illium3 years ago
EA Staff (Retired)
Hi @tinpanpv Apologies! What type of network are you using with your device?
i am having the same issue, and it was working this morning. afaik nothing on my pc has changed. i checked for updates but it was just defender profile stuff.
all it says is a quick restart should fix it but it just goes into this loop of saying the same thing upon restart.
What do you mean by what type of network?