Hi,
years ago I bought a lot of sims3 and 4 games for my daughter and she was playing with my old windows pc.
She didnt play all the years and wants to play again this week.
On the old pc we can see her old email adress which she used for origin.
There is no chance to access the old mailaccount on web.de.
We have all the keys for the games and accessoirs (ca 20) and need access to origin wirh old account.
What can we do ?
Regards
Have aread of this help article https://help.ea.com/en/help/optimized/log-in-2/ this should point you in the right direction
If you can’t log in using your email address or a linked account, we can try to recover your account:
Have this info ready:
Hi,
I’m mot sure if I had bought games in the ea shop.
Nomaly I bought in ebay.
And if I bought some games, i dont have the bill which was send to the mail account where i have no access.
I just have the old email adress and a lot of codes …
Regard
Habe jetzt meinen Zettel mit unserem historischen Kennwörtern gefunden, Funktionieren alle nicht. Sofern das Konto zwischenzeitlich deaktiviert wurde kann ich das irgendwie rausfinden und ohne Postfachzugang wieder aktivieren ?
