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eldelincuente1's avatar
29 days ago
Solved

Games missing from my EA library

I had Crysis 2 standard edition, which I bought on a physical disc. Then I bought Crysis 2 Maximum edition in EA Store years ago. So I had 2 separate copies in my library: one from retail, one from d...
  • EA_Mako's avatar
    29 days ago

    Hey eldelincuente1​,

    If you have games that are no longer appearing in your account after checking these steps, please use the Contact us option at the bottom of that link to get in touch with the support team. They'll need to look into your original purchase details and information to help out with this type of situation.

    Do note that Star Wars: The Old Republic has a separate launcher, and you can access this or just check on your account status through the SWTOR website here. That should let you get back into your old account even if it's no longer listed for you in EA app directly. Feel free to hop over to the SWTOR boards if you're running into issues from there!