I need a sims 4 base game redeem code for my minor child

I need a sims 4 base game redeem code for my minor child. Please

EA_Solaire
2 years ago
@Tammyjo329

From the site here you can select EA app as the product, then go to See All Help Topics, select Manage My Account-> I want to move my game progress to another account. From here, you'll see the current available contact options.

EA_Solaire
Community Manager
2 years ago
Hi @Tammyjo329

To get The Sims 4 added to a child account, you'll need to reach out to the live support team and they can get the base game added to the account for you.

Please reach out to the live support team from the help site here so they can take a look with you and get this added to your game library.
Tammyjo329
2 years ago
@EA_Solaire when you click on the help site here it just takes you in circles and there is no where for me to contact some one for a code. I spent money on the horse exp pack and she will not be able to play it on christmas without a base game code.
EA_Solaire
Community Manager
2 years ago
@Tammyjo329

From the site here you can select EA app as the product, then go to See All Help Topics, select Manage My Account-> I want to move my game progress to another account. From here, you'll see the current available contact options.

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