Forum Discussion

pagegirlsucks's avatar
5 days ago

previous account hacked and linked to my steam account, how do i unlink?

all of my passwords were leaked a few months back and sadly i could not save my ea account and as a result the password and email has been changed. when i try to make a new account with that same email it redirects me to the new persons email. 

 

so i try to use a different email but when i log in on the ea app when opening a steam game it tells me that only one ea account can be linked to the steam account. is there any way i can unlink the hacked email? i can no longer get into the account and have never been able to contact a person at ea directly

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hi there. Unfortunately, we're not able to help with account related issues over the EA Forums. You'll need to open a case with an advisor so they can assist with this. Please follow the instructions here to do that. Thanks!

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