Forum Discussion

Archenemy1191's avatar
3 hours ago

EA connection to PSN

So i bought new BF6 and when i want to play beta online- it showed me a message that my PS account was already connected to EA. Maybe i did it in a past, but this mail is no longer active and it showed me just a message - you are connected to @disabled.ea.com.

and because EA have worst support ever (ive never had such bad experience with support), no one can help me. When im requesting to chat with agent- there is waiting time like 400 mins, then they are anwering in 2oclock in a morning - because you are not answering, we have to close your case….

how is possible that company so big have so **bleep**ty support?

is here anyone who had a same problem and solved it?

5 Replies

  • Archenemy1191's avatar
    Archenemy1191
    Newcomer
    2 hours ago

    danisoff​  How can i unlink my old connection, if i dont have an acces to it? As i described up^ - its long time ago when i was registered and now this old account is not existing and its connected to @disabled.ea.com - which is some mail what EA is putting instead of notexisting emails. So i cant log on to my old EA account to disconnect it. I called also to Sony support- but they told me that only EA support can delete it. But this support is not working- there is no number to call and when im waiting for chat, they are answerin at 2oclock in a morning.

  • danisoff's avatar
    danisoff
    Hero
    44 minutes ago

    As I mentioned in the post above, if the guides don’t work you’ll need to contact EA Support. They can assist you with the issue, and if the chat option isn’t working, try using the email option instead.

  • Archenemy1191's avatar
    Archenemy1191
    Newcomer
    39 minutes ago

    danisoff​  Ive tried email also, but no response…. So it mean that im not gonna play new game for 90€, just because of lack of support from one of the biggest gaming company. Good job, i will never buy anything from EA ever again…

  • Archenemy1191's avatar
    Archenemy1191
    Newcomer
    37 minutes ago

    danisoff​ Or can you please type me here exact email adress where i should try it once again? Please, i dont want any link to support page, but real email adress of support…

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!2,310 PostsLatest Activity: 60 seconds ago