Solved
Sims 4 pack purchased on accident- could I get a return?
I accidentally purchased the Sims 4 Enchanted pack, but did not intend to. I have not downloaded it or played it and would like a refund, but I am being told through chat to come here to discuss the issue as they cannot get me to a supervisor for help. Any thoughts? Thanks so much!
Hey Jvec15 you can find all the info related to refunds here: https://www.ea.com/great-game-guarantee
If our support team has advised that they cannot refund the game then this would be the case and not something that we on the forums can change.
Darko
