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A_GoodDay0's avatar
A_GoodDay0
Rising Newcomer
4 months ago

The bound mobile phone number and email address are no longer in use

The phone number and email address originally bound to the EA account are no longer in use, so I am currently unable to log into my original EA account. Is there any way to modify the information on my original account or unbind it from my Steam account?🙃

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account info

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi A_GoodDay0​, 

    Just stopping by to see how you're doing! Did you reach out to our support team to help you with this?

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi A_GoodDay0​, 

    It's been quiet here lately, and we're taking that as a good sign that you were able to update the EA account email and number linked! We'll wrap up this thread here as a result

    Thanks and Happy Gaming o/

    EA_Lanna

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