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pzuvv's avatar
pzuvv
Not applicable
1 year ago
Solved

The payment method's issued country doesn't match your store region.

The payment method's issued country doesn't match your store region. Please use a local payment method to complete your purchase. Ea HOW TO SOLVE THIS

7 Replies

  • islamzazoe's avatar
    islamzazoe
    Newcomer
    15 hours ago

    I have the same issue when trying to make a payment, and I keep getting this message: "The payment method's issued country doesn't match your store region. Please use a local payment method to complete your purchase."

  • pzuvv's avatar
    pzuvv
    Not applicable
    1 year ago

    untill this moment nothing change i called the support and there is no help

  • Have you been able to solve this, as I have the same exact problem for a month now, and I can not reach their help. 

    It is extremely frustrating.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @pzuvv 

    I'd recommend you get in contact with the live support team so they can review your account and billing details with a bit further and see what's causing this error. 

    For more help on this, you can contact live support here: https://help.ea.com/en/help/faq/using-ea-help/ 

  • pzuvv's avatar
    pzuvv
    Not applicable
    1 year ago

    Thanks for replayin , but to be clear i am using everything as it shoud to be, but this error follow me whereever i go i tryed another card but same error show up and i tryed with a card from defrent county but same eroor and i cant find somthig to pay with paypal ....

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey there @pzuvv 

    If your payment is being blocked, you'll need to be sure the location set on your EA account is correct- it will need to be set to your real current location. Otherwise, you'll need to use a different payment method.