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Ashton_cats's avatar
4 years ago
Solved

0x0006 well trying to launch Star Wars Battlefront 2

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 0x0006
Which client functionality are you experiencing this bug with? Subscription Purchase
When did this happen? (dd.mm.yy hh:mm) 05.11.21
Summarize your bug I just bought gamepass on pc, I installed crysis and battlefront 2. I noticed that for some reason the little tag above crysis that said "EA play" wasn't on battlefront 2. I don't own battlefront 2 on pc, just gamepass. It let me download the whole thing and it said it is part of my subscription, but when I launch the game, origin says "Invalid license. Reason code = Invalid Cipher (0x00006). I tried deleting origin and for some reason I still get this message. this is really weird becuase I am launching this through the new EA app, and origin is deleted off of my computer. help would be really awesome because I bought gamepass mostly for halo and battlefront 2, but I cant acess battlefront 2. (and yes it is gamepass ultimate, and yes other EA play games are working fine, just battlefront 2 that's not working).
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Have origin installed, have gamepass download battlefront 2 from the EA app and see what happened
What happens when the bug occurs? unable to launch battlefront 2
What do you expect to see? Hopefully a fix

to test this bug, I quickly downloaded knockout city and the "EA play" tag is there, so it is currently Battlefront 2 specific

  • Hey @Ashton_cats,

    Thanks for your visit to the forums & sorry to hear that you're having issues with launching SWBF2 via EA Play that you got via Xbox Game Pass Ultimate.

    Just to double-check; do you get this error when you're trying to launch the game via EA Desktop, or Origin? I know that you mention that Origin isn't installed on your PC, but I still have a slight feeling that it is.

    *To note: when claiming EA Play via Xbox Game Pass, you indeed need to use the EA Desktop app to download/launch EA Play for PC claimed games, because this is sadly not possible via Origin.

3 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @Ashton_cats,

    Thanks for your visit to the forums & sorry to hear that you're having issues with launching SWBF2 via EA Play that you got via Xbox Game Pass Ultimate.

    Just to double-check; do you get this error when you're trying to launch the game via EA Desktop, or Origin? I know that you mention that Origin isn't installed on your PC, but I still have a slight feeling that it is.

    *To note: when claiming EA Play via Xbox Game Pass, you indeed need to use the EA Desktop app to download/launch EA Play for PC claimed games, because this is sadly not possible via Origin.
  • Hello, I am trying to launch the game through the EA app, not origin. Origin was removed via settings, storage, apps, and then removing origin. my theory is that origin still has some leftover files that I am unable to delete from my computer, which is annoying but I was so desperate to play battlefront 2 I actually bought the game. This also didn't work which made me really pissed, as a last resort I downloaded the game on my laptop and it worked, but it doesn't run very well and I'd like to try and find a solution if possible.

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