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_P0T_Machina's avatar
3 years ago

All games crash on start, sends back to ea app home screen

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 24ad7d88-7fae-4abb-b41f-4be9be020615
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 18/03/2023
Summarize your bug Everytime I launch a game it boots then throws me back to the ea app home screen and closes the game. This happens with all games, tried 3 battlefield games and starwars games. I have factory reset my pc as well as uninstalled all games and apps and still has the same issue.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Don't know
What happens when the bug occurs? Closes the game
What do you expect to see? Crashing game

ddd

6 Replies

  • I am also having the same problem with my games,

    ALL games crash back to EA home app,

    Battlefield 1, Battlefield V and Battlefield 2042.

    All were working fine till the last EA app update, now none will launch, all crash back to EA App,

  • noodleseater's avatar
    noodleseater
    2 years ago

    Yeah, I thought it was me deleted some documents in the "downloading" folder of steam, but logically not. Either the issue of EA app or EA anticheat. I've tried the best I can and not helpful to address this.

  • Just finished a complete uninstall and reinstall of all my games and the EA app,

    still have the same issue of games not launching and crashing back to the EA app.

    1) Uninstalled Battlefield 1

    2) Uninstalled Battlefield V

    3) Uninstalled Battlefield 2042

    4) Uninstalled EA APP

    5) performed a complete registry clean and rebooted PC

    6) Performed a second complete registry clean and reboot

    7) Reinstalled EA App

    8) Reinstalled Battlefield 1

    9) Reinstalled Battlefield V

    10) Reinstalled Battlefield 2042

    11) Repaired Direct X

    12) Repaired Visual C

    13) Rebooted PC

    All Games still crashing back to EA App Home at launch.

    issue has existed since the last EA app update, have tried every thing in the forums

    except a complete system reformat.

    I am NOT going to perform a complete System reformat as it will take me 3 days to back up all my data,

    then reinstall all my software.

    EA Need to Fix this BUG that They have created, and NOT just leave it to the consumers to do their job for them!!!!!

  • noodleseater's avatar
    noodleseater
    2 years ago

    It has to be EA app's issue, any other games on steam could be played, Rainbow 6, CS 2.

  • found a fix.

    Did not even have to Reformat my Drive, reinstall any of my apps & data

    or EA app or games this time.

    It involves Upgrading Windows, however there is NO reformat involved

    and you do not have to boot off a USB or DVD to do it

    the whole thing takes almost 2 hours to complete

    depending on your net connection for the downloads,

    and the speed of your system to do the installs,

    to reinstall the EA app and the games take me about 12 + hours

    you will have to reinstall Visual C after the Upgrade finishes,

    you can get the latest Visual C installers at the following links

    ALL LINKS ARE MICROSOFT SITES SO NO ISSUES WITH BUGS OR HACKS

    Visual Studio 2013 (VC++ 12.0)

    download both the X86 and X64 installers

    https://aka.ms/highdpimfc2013x86enu

     

    https://aka.ms/highdpimfc2013x64enu 

    Visual Studio 2015, 2017, 2019, and 2022

    download both the X86 and the X64 installers

    https://aka.ms/vs/17/release/vc_redist.x86.exe 

    https://aka.ms/vs/17/release/vc_redist.x64.exe 

    MediaCreationTool22H2.exe, click on "Download Now"

    to get the "Media Creation Tool 22H2.exe.

    https://www.microsoft.com/EN-US/software-download/windows10?36261b60-2f68-4336-abe2-4b00f210b6aa=True 

    OR, just click on this click to get the file

    https://go.microsoft.com/fwlink/?LinkId=691209 

    Right click the MediaCreationTool22H2.exe and Run as Admin,

    Accept licence terms when they come up,

    Select "Upgrade this PC now" and click Next

    click on

    "change what to keep" when the screen comes up,

    then select

    "keep personal files and apps" then click "next",

    so you dont lose your personal files and apps.

    now go get a drink and something to eat while Windows installs,

    once you are back on your desk top install the Visual C files.

    you old Windows install will be saves to the C: drive in a folder called "Windows.old"

    and you get a fresh up-to-date Windows 10 install.

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