"An error on our end caused your launch to fail. Try again a little later."

Question

Product: The EA appPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) 864f6bf6-f6da-407e-a8fe-1aa8e9714d5bWhich client functionality are you experiencing this bug with? Launch GameWhen did this happen? (dd.mm.yy hh:mm) 14.04.23 11:29Summarize your bug Mass Effect Legendary Edition purchased through Steam will no longer launch. I recieve an error message saying "An error on our end caused your launch to fail. Try again a little later." I have been receiving this message since having to switch the the EA app. How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Try and launch the game purchased through Steam.What happens when the bug occurs? I recieve an error message saying "An error on our end caused your launch to fail. Try again a little later."What do you expect to see? I expect for the Mass Effect Legendary Edition game launcher to load as it did with Origin prior to the switch to the EA app. ‌I have logged a new post for this because many of the other posts regarding this issue have been flagged as "solved" when the issue has most definitely not been solved for everyone experiencing the issue. I hope many others will contribute to this thread with examples of their own.&nbsp;All we want is the EA app fixed so that we are all able to play the games we love and have paid for. Thank you.

blackcro55 · Answer

@redrew83The problem is with the EA crapapp. Just finally solved this from a description on Steam:Move the entire game folder in question from the steamapps/common folder.Go to the app in steam. select uninstallQuit SteamGot to the app in EA crapappFrom the hamburger menu, help, app recoveryWhen the EA crapapp reopens. Your game should no longer be listed.Move the game folder back into the steamapps/common folder.Open steamSelect the game and installSteam will relink the files (rather than reinstalling/redownloading them)Quit SteamAt this point I was able to play Mass Effect again.If you can't, open the EA crapapp and see if it is there.I may have forgotten something, and I apologize if I did. Good luck.

matttaffe · Answer

Hi. It seems just moving the game out of the steam folders then clicking play on the game on steam launches the game just fine.

No idea why that worked but at this point I don't even want to question it. They might just update the EA app again and break this "fix" Massive thank you for your steps

redrew83 · Answer

@blackcro55&nbsp;I appreciate the suggestion and gave it a shot but it didn't work for me.&nbsp;

piecesof3ight · Answer

I am having the same issue but with the original game purchased through Origin so it isn't exclusive to the steam version or interlauncher issues. Just an EA thing.

acestrife · Answer

2 years later and this saved me thank you&nbsp;

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"An error on our end caused your launch to fail. Try again a little later."

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