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Mikd2001's avatar
Mikd2001
4 years ago

Anyone else unable to launch EA Desktop through the Xbox app?

I just purchased Xbox Game Pass again for some of the EA catalogue, however, I am unable to link/open EA Desktop through the Xbox app. All it does when I try install/open an EA title in the Xbox ap...
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EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Hi @Mikd2001,

When you try to launch a game through the EA Desktop App, does the game launch? Or is the only issue that the Xbox App doesn't launch the EA Desktop App?

If so, then please try clearing the cache of the EA Desktop App: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

After than you can reinstall the Xbox App and the EA Desktop App. Another thing that you can try is to launch both the Xbox and EA Desktop Apps as an administrator.

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