Forum Discussion

Newcomer

9 months ago

Apps needs to update but says update system is unavailable

I tried uninstalling and reinstalling the app, clearing the cache, running as administrator, and troubleshooting the app and nothing is working. I have never had this issue before and can't find anything about this.

error code

1 Reply

EA_cuervo
Community Manager
9 months ago
Hey there,

If you're having issues to launch and update the EA app, can you please try to: add EADesktop.exe, EALauncher.exe, and EABackgroundService.exe to your anti-virus and firewall allow lists. Learn how to add exclusions to your Windows Security settings here.