Forum Discussion
If you are sure you are logging in to the correct account, you can make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
- 3 years ago
In the EA Desktop Section no option to give the feedback it sends you back to the community help forum.
It was just to notify the developpers about the issue if the devlopper of the EA Desktop App doesen t want it Too Bad for EA !
OR give me a real contact link to report a bug on the EA App !
Screenshot in ATTM.
- 3 years ago
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) Always
Summarize your bug Battlefield 1 doesent appears as Installed Game in your Library : Even after : _Running AppRecovery.exe as Administrator. _Clearing all EA Desktop %AppData% Cache : Local | LocalLow | Roaming _Clean UnInstall (CCleaner Registry Clean and Cleaning and Winodows Cleaner) AND Clean Install. _ Battlefield 1 Installed and Clean Installed. Still BF1 doesen t appear in the Installed Game Section of the Library even if it s Installed. A developper to solve this ????
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to Install BF1 and note that BF1 will not appear in the Installed game section of the Library.
What happens when the bug occurs? BF1 doesen t appear in the Installed game section of the Library.
What do you expect to see? BF1 to appear in the Installed game section of the Library.
Battlefield 1 doesent appears as Installed Game in your Library :
Even after :
_Running AppRecovery.exe as Administrator.
_Clearing all EA Desktop %AppData% Cache : Local | LocalLow | Roaming
_Clean UnInstall (CCleaner Registry Clean and Cleaning and Winodows Cleaner) AND Clean Install.
_ Battlefield 1 Installed and Clean Installed.
Still BF1 doesen t appear in the Installed Game Section of the Library even if it s Installed.
A developper to solve this ????
Already sent this report in the feeback section but an "EA Advisor" asked to contact the support with a link without options to contact anyone.
So contacted the BF1 support to ask them to forward the Bug Issue Report to the EA Desktop developpers team, but the support asked again to do it back on the forum to post it again.
So here again posting on the forum in the Bugs Issues report section instead of the feedback section.
It s going in circle and the resposability is incumbent upon EA and their management of their support service.
Not paid to report the issue, so they should let the devloppers of EA Desktop, which is meant to be the new Community Work In Progress supported by direct users feedback meant to replace Origin, take acknolegement of the the free of charges reportes Bugs and Issues going on on the App !!
Cannot post any screenshots here "This file is too large. The maximum file size is 3072K; this file is 3630K." just for 1 screenshot.
But screenshot here on secured OneDrive Links :
https://1drv.ms/u/s!AiUmCeW6ezhq9DZ9PW35owZCrPyQ?e=TjdrdL
https://1drv.ms/u/s!AiUmCeW6ezhq9DWqVtw9eM3AOD0H?e=lb5tfp
https://1drv.ms/u/s!AiUmCeW6ezhq9DT-VMdSr6HyXnF-?e=U1Qalg
__ACI XCIX-0001.