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fschd9's avatar
3 years ago
Solved

BF v purchased on epic games but it does not show up in game library on EA app

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) BF v purchased on epic games but it does not show up in game library on EA app
Which client functionality are you experiencing this bug with? Subscription Purchase
When did this happen? (dd.mm.yy hh:mm) 11/01/2023
Summarize your bug BF v purchased on epic games but it does not show up in game library on EA app
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try purchasing from epic games
What happens when the bug occurs? does not let the game appear on EA app
What do you expect to see? my epic game purchases to be in the EA app game library

BF v purchased on epic games but it does not show up in game library on EA app. please help as this is frustrating

  • Hi @fschd9 To confirm have you already launch BFV and linked your Epic and EA accounts?

    If so can we try to clear EA App's Cache (Top Left Menu > Help > App Recovery)?

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @fschd9 To confirm have you already launch BFV and linked your Epic and EA accounts?

    If so can we try to clear EA App's Cache (Top Left Menu > Help > App Recovery)?

  • fschd9's avatar
    fschd9
    2 years ago

    Hi this has not helped. please could you give another suggestion

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