Forum Discussion

J0Santos's avatar
J0Santos
5 years ago

BF4 Game Not Available In 'EA Desktop'.

In 'Origin', BF4 is available for download. However, in 'EA Desktop', it is not. A friend of mine confirmed that he did download the game from this app, and he was playing it last night. There mi...
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alexantr's avatar
alexantr
4 years ago

I can't find BF4 in My Collection in EA Desktop too. I have BFBC2, BF3, BF4, BFH, BF1, BFV in Origin. EA Desktop shows all of them except BF4 and offers me to buy it, meanwhile, new app shows owned DLCs. I think clearing the cache won't solve the problem.

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago
@alexantr Could you please give clearing the cache a go and let me know if it does anything for you?
  • alexantr's avatar
    alexantr
    4 years ago

    Nothing happened after clearing the cache. Two PCs have same result: BF4 is missed from my collection.

  • alexantr's avatar
    alexantr
    4 years ago

    I also found two games are present in EA Desktop but they are no in my collection: Dead Space 2 and Warp

    • EA_Jason's avatar
      EA_Jason
      Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
      4 years ago

      Thank you for trying the troubleshooting and testing it on another PC. 

      Just to make sure that this isn't a general issue, are these three games all showing up on Origin?

      • Dr_No_pt's avatar
        Dr_No_pt
        4 years ago

        They are in my case. 

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