Forum Discussion

Not applicable

4 years ago

BF4 Game Not Available In 'EA Desktop'.

In 'Origin', BF4 is available for download. However, in 'EA Desktop', it is not. A friend of mine confirmed that he did download the game from this app, and he was playing it last night. There mi...

bug

mac

alexantr

Not applicable

4 years ago

I can't find BF4 in My Collection in EA Desktop too. I have BFBC2, BF3, BF4, BFH, BF1, BFV in Origin. EA Desktop shows all of them except BF4 and offers me to buy it, meanwhile, new app shows owned DLCs. I think clearing the cache won't solve the problem.

EA_Jason

EA SPORTS FC™ Team

4 years ago

@alexantr Could you please give clearing the cache a go and let me know if it does anything for you?

alexantr
Not applicable
4 years ago
Nothing happened after clearing the cache. Two PCs have same result: BF4 is missed from my collection.
alexantr
Not applicable
4 years ago
I also found two games are present in EA Desktop but they are no in my collection: Dead Space 2 and Warp
- EA_Jason
  EA SPORTS FC™ Team
  4 years ago
  Thank you for trying the troubleshooting and testing it on another PC.
  
  Just to make sure that this isn't a general issue, are these three games all showing up on Origin?
  - Dr_No_pt
    Not applicable
    4 years ago
    They are in my case.