3 years ago
BSOD with EA App launch
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) unable to use EA App to do this, sorry Which client functionality are you experiencing t...
I do apologize. I stumbled upon an even simpler workaround a while ago, but forgot to reply back to this thread.
Simply uninstalling the Intel Arc drivers using DDU and reinstalling them will fix the issue. It's possible that just reinstalling the drivers with "Clean install" selected may also solve the issue. Still, the fact that something in the EA app is causing a BSOD should be a red flag to EA developers, but they don't seem to care much. It's their own app...
@Whyreless4501 seems to work just fine. I'm trying something else though. I DDU'd and opened the EA app without any GPU driver installed (you can't uninstall EA app in its bugged out state). I'm going to install 4514 and install EA app with that version installed to see if it will take. It's such a pain. If not, I'll just stick with 4501 until the next driver release.
***EDIT***
OK that seemed to work. You CAN access EA App with no GPU driver and it will load just fine. So Uninstalling it and reinstalling it, now the app loads just fine with version 4514 installed. I didn't have to reinstall my games either. SOMETHING gets corrupted in that app and the A770 does not like it. At least the fix seems workable. so...
Uninstall GPU driver.
Uninstall EA App completely with basic Microsoft GPU driver
Reinstall GPU Driver
Reinstall EA App.
EA, are you listening? You've been very silent on this subject since I reported this months ago!
Some great info here everyone. One thing I would recommend doing when installing updates, especially for NVidia is to do a "fresh install". There are times that if I do not on my own, I get an error and have to redownload the drivers again.