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Xerox_pepega's avatar
4 years ago

Cannot Create EA Account with Xbox Live Credentials

Product: EA Desktop
PlatformPC
Error Report ID (learn how to create an Error Report ID in the sticky post) N/A
Which client functionality are you experiencing this bug with? Performance
When did this happen? (dd.mm.yy hh:mm) 11/7-8/2021
Summarize your Problem I purchased the Xbox Gamepass for PC and I have not been able to link my Xbox Account with my EA account. When I press install or "open in EA desktop" nothing happens. I looked at other posts and learned that I should create a new EA account with my Xbox Credentials. Over the past 2 days, I have attempted creating a new account upwards of 20 times and I get this error every time (see attached screenshot). What do I do?????
How often does the bug occur? Every time (100%)
What happens when the bug occurs? It gives a red error box saying  "We're sorry, but we're having some technical difficulties. Please try again later."
What do you expect to see? Either an account to be created, or my Xbox and EA accounts to become linked. 

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