Cannot download anything from EA App

Hi there Donix135​ ,

Thanks for the detailed rundown, and props for trying a solid list of troubleshooting steps already. Sounds like you've been through the wringer with this.

That said, “cannot download anything” leaves us with a few too many unknowns to work with. To help narrow this down, could you clarify a few things:

• What exactly happens when you try to download a game? Do you get an error message, or does the download just hang/fail silently?
• Are you using a VPN or any third-party antivirus that might be interfering?
• Have you tried running the EA app as an administrator?

Also, just to confirm—are your games showing as owned in your library, and do you have enough space on your drive?

Once we’ve got a bit more info, we’ll be in a much better spot to figure out what’s actually going on. Right now, we’re just playing guesswork with half the puzzle pieces.

Looking forward to your reply.