Forum Discussion

JYGChaBai's avatar
JYGChaBai
Seasoned Newcomer
2 months ago

Cannot Enable/Disable In-Game Overlay: Setting Greyed Out

I am a Chinese player and I have found that I am unable to turn off or enable the in-game interface. Others can freely turn it on or off, but I can only force it on. CM edit; Edited title for clari...
ea app functionality
Axelirant's avatar
Axelirant
Seasoned Newcomer
2 months ago

Posting this a second time because first post appears to have been removed: Link 

Just reinstalled Windows 11 Pro (factory ISO), installed the EA app from Official website and the option to turn off the in-game overlay is greyed out. 

  • No game is running.
  • Uninstalled/re-installed App several times. 

Please fix. 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey Axelirant​, I merged your post with an existing thread about this. Could you please also share an EA app Error Reporter ID with us here in the thread? 

  • snapczterz's avatar
    snapczterz
    Seasoned Novice
    2 months ago

    I had the same issue. I found out that you have to be 'online' in order to disable it. Then you can switch to invisible afterwards. 

    At least that's what worked for me.

    • Headshewter's avatar
      Headshewter
      Rising Newcomer
      2 days ago

      Worked like a charm. Thank you for posting it.

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