Forum Discussion
8 Replies
- mason_reed1122 days agoSeasoned Newcomer
nice
- EA_LunardustCat22 days ago
Community Manager
Sorry to hear you are unable to launch the game.
Please try these steps first and let me know how it goes. Thanks.
- EA_LunardustCat4 days ago
Community Manager
Hi, it’s been a while since I last heard back from you. Just wanted to check whether the issue has been resolved on your side.
- AuroN__POLAND3 days agoSeasoned Newcomer
Many times i did issue, but nothing works.
My laptop: Msi Vector 16 HX AI RTX 5080.Lets see video:
https://youtu.be/8oecBshxaMc
- EA_LunardustCat3 days ago
Community Manager
Thanks for replying.
I’m sorry to hear that you still haven’t been able to play the game.
Could you please check Windows Event Viewer to see if there are any crash logs related to the game around the time the issue happens? If possible, please also share your DxDiag report.
- AuroN__POLAND2 days agoSeasoned Newcomer
- EA_LunardustCat1 day ago
Community Manager
Thanks for getting back to me.
Please try the following steps:
- Install legacy DirectX runtime
Even though your PC has DirectX 12, older games may still need older DirectX 9 components. Please install the DirectX End-User Runtime / June 2010 runtime from Microsoft, then restart the PC.
- Check Windows Security / Controlled Folder Access
If Windows Security is blocking the game from writing files to Documents, the game may close immediately. Please check:
Windows Security > Virus & threat protection > Ransomware protection > Controlled folder access
Either turn it off temporarily for testing, or allow the Red Alert 3 / Uprising executable.
- Clear the game config folder
Go to Documents and look for any Red Alert 3 / Uprising folder. Rename it, for example:
Red Alert 3_old
Then try launching the game again so it can recreate fresh config files.
- Disable overlays before launching
Please temporarily turn off overlays from Discord / NVIDIAGeForce Experience / MSI Center / Afterburner / RivaTuner.
If the game still closes immediately, please share the full DxDiag text file, plus any crash/error shown in Windows Event Viewer > Windows Logs > Application around the time the game closes. The screenshot only shows the System tab, so I can’t yet see the GPU driver or crash module details.
- AuroN__POLAND22 hours agoSeasoned Newcomer