Cannot invite friend on It Takes Two EA Desktop
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe It Takes Two game
When did this happen? (dd.mm.yy hh:mm) 12.12.21 16:00
Summarize your bug When attempting to create an online game with a friend in "It Takes Two" the button to invite does nothing. Both of us have installed the game through EA Desktop using Xbox GamePass for PC. There are many users with this issue on the EA desktop app (https://www.reddit.com/r/ItTakesTwo/comments/qq3fsm/i_cant_invite_friends_to_it_takes_two_from_ea/). It has been noted this may be something to do with the EA overlay - however, this is turned on for both me and my friend. Basically we are unable to play this game through the EA desktop app at all currently.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Download It Takes Two Launch the game Choose "Online Play" Attempt to invite a friend
What happens when the bug occurs? You cannot play the game alone, it is a co-op game, so with the invite friend overlay not working in this version of the game, it is unplayable.
What do you expect to see? An overlay to invite a friend so that the game can be played online.
It Takes Two is currently unplayable when downloaded in the EA Desktop app through Xbox Game Pass for PC due to the "invite friend" option on online mode not doing anything when pressed.
HI @EA_Jason, sorry it took so long for me to try your resolution steps. I have got around to this today.
Changing the overlay or starting EA Desktop as admin did not change anything, however performing a clean boot (turning off all services and startups) did fix the issue.
So I extensively tested each service and start up app one by one and can confirm this issue was due to one service: "Nahimic service".
I mean, I'm not shocked, as this is well memed to be basically malware, but comes packaged with pretty much all Asus sound driver software which cannot be removed if you want to use their drivers. As another user pointed out in this thread "Rivatuner" is also known to cause this issue, but in my case I do not have Rivatuner as a service.
So for everyone in this thread, the steps to resolution are as follows:
- Type msconfig in your windows search press enter
- Go to services tab
- Check the box to "Hide all Microsoft Services" (this just makes it easier to find the services we want to stop)
- Look for "Nahimic Service" and/or "Rivatuner" and uncheck those boxes
- Click "OK" and confirm a restart in the pop up window
- Once restarted, load EA Desktop app normally and load "It Takes Two"
- You will now get the overlay in Online mode when pressing invite a friend (you'll know it's working on start up of the game as you get the "Shift + f1" pop out which never appears when broken)
- Play and enjoy your game.
- Optional - turn back on services you disabled if you ever need to use either Nahimic or Rivatuner, or if you get system issues.
Guess it would be great if this could be patched so people don't have to stop services at all, but this issue is just as much on Nahimic as EA in the way whatever their software does in the background conflicts.
Thanks for the support Jason.
