Forum Discussion
EA_Solaire
Community Manager
3 years ago@b67eac0ea226b10a0a8f06a6dacf6703
That sounds like your Xbox gamertag is already linked to an EA account in that case- and when you're being prompted to reset the password, you're resetting it for the wrong EA account. You would need to check some of your other emails for that password reset to locate what account your Xbox gamertag is currently attached to, or you can reach back out to live support so they can help you locate that account.
You're not going to be able to link the gamertag to a different EA account if it's already linked up to another EA account.
3 years ago
I can't link my EA account to my Xbox account either. Don't know how to solve it.Hope to help solve the problem thank you