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TheDravic's avatar
TheDravic
5 years ago
Solved

Can't choose English language during installation of Battlefield 4 and more...

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 13.06.21 04:00
Summarize your bug Cannot pick any other language than Polish and Russian. I am paying full European price for Xbox Game Pass, can I PLEASE for the love of everything holy and unholy play my games in English with English voiceover?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to install pretty much any game, like Battlefield 4 or Titanfall 2.
What happens when the bug occurs? I can't pick any language other than Polish and Russian despite paying full European price for Xbox Game Pass. Not even the most basic English version is available. UK version, anyone? English language, rings any bells? I want the games to be in English.
What do you expect to see? English, m...

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I feel like I have expressed everything in the form above.

Why can I not pick English language when installing games like Battlefield 4 or Titanfall 2 despite paying full standard European price for Xbox Game Pass? Are people in UK playing the game in Polish and Russian too?

bug
mac
pc
  • EA_Jason's avatar
    EA_Jason
    5 years ago

    Hi @TheDravic,

    Please get in touch with our support team for this. They will be able to have a look at your account and might be able to help with removing this version so that you can download the English version. 

    You can contact our support team via: https://help.ea.com/en/contact-us/

4 Replies

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago

    Hi @TheDravic,

    Please get in touch with our support team for this. They will be able to have a look at your account and might be able to help with removing this version so that you can download the English version. 

    You can contact our support team via: https://help.ea.com/en/contact-us/

  • TheDravic's avatar
    TheDravic
    5 years ago

    I did get in touch, and they told me that it is because of a region lock based on my current location.

    Except I am paying same Xbox Game Pass price as someone in UK or USA, so why can't I have all languages? Don't worry, I moved to USA the same day for a little bit to install the Battlefield 4 in English and then I moved back immediately to my country, but I wish I didn't have to cross the ocean to do that.

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago
    @TheDravic That sounds like quite the trip, but it's good to see that you managed to find a workaround.

    I understand that you want to play your games in English and that's feedback that I have seen often on the Polish forums. We have passed it on to the relevant teams.
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey everyone,

    This thread is now pretty old and therefore we are locking it down to prevent further necro posting.

    Thank you.

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