Can't download EA App
When I try to download from "https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/EAappInstaller.exe". This site can’t be reached. origin-a.akamaihd.net refused to connect. Tri...
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EA_Leeuw
Community Manager
Community Manager@HuyaTv_JC Hi! I tested the download buttons for the EA app on https://www.ea.com/ea-app#downloads, and everything seems to be working fine on my end, with no other reports of issues. I recommend trying a different network or browser to rule out compatibility problems. If the issue persists, it might be helpful to consult a network or system technician to check your setup and identify any potential problems.
It seems on my end that internet works perfectly fine. Tried different browsers, but the problem still persist. Even opening EA's websites are working as intended except for this downloading. Tried to updating the old EA app in the old app to the latest one first, it is not working as well. So I am pretty sure it's only about downloading stuff from EA's server.
Although this post is 8 months ago, I met the same problem.
1. Tried to use WARP VPN to reroute, does not work.
2. I tried several ways, get ea app installer from my friends and try to install but it still refuse or have error code.
Here's what I found the problem.
First, try to run this in your cmd on Windows:nslookup origin-a.akamaihd.net
Then, try to using curl to directly download the installer in cmd:
curl -v "https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer/EADesktopInstaller.exe" -o EAInstaller.exe
If nslookup's command's output shows different results as curl's one, then try to open the host file following the path using Notepad or any text editor with ADMINISTRATER PERMISSION (This is very important):
C:\Windows\System32\drivers\etc\hosts
Take a look at if the IP address that is bound to origin-a.akamaihd.net showed in the curl's output is present in this file. If it is, try to commented it out using "#", then save and quite the file.
Try to curl the ea installer again and finish the installation. I found that the root cause is this hosts file. If you do not adjust it, even if you got the offline ea app installer, you won't be able to finish installation. It will constantly reroute to the wrong IPv4 loopback address. Not sure if you will read this reply, but hope this could fix your problem:smiley:
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