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JoaobeltraoPT's avatar
1 year ago
Solved

Can`t download games from XBOX game pass

I'm having this problem. Tried all troubleshooting steps with no success.

  • EA_Leeuw's avatar
    EA_Leeuw
    1 year ago

    INFO - Post Marked as Solution for Visibility

    Hey everyone,

    I'm closing this thread because it covered various errors in the EA app that aren't related and likely stem from different causes.

    If you're facing the "There's a problem with your download" or "Something went wrong" error, report it here with the requested data on page 1.

    For the "You don't have access" error, report it here with the requested data on page 1.

    If your EA app indicates a game has been removed from your library (see below), go here.

    Thanks.

25 Replies

  • Kenye620's avatar
    Kenye620
    1 year ago

    How do I solve this issue? I have this as well. I just bought game pass but it doesn't let me download jedi survivor

  • RStark-ers's avatar
    RStark-ers
    Seasoned Hotshot
    1 year ago
    @Kenye620 I would just wait it out. Has to be a server issue, it will sort its self out.
  • Same problem for gamepass Every game I've already installed is gone from the library of installed games. It is no longer possible to download because this error always appears.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    1 year ago

    INFO - Post Marked as Solution for Visibility

    Hey everyone,

    I'm closing this thread because it covered various errors in the EA app that aren't related and likely stem from different causes.

    If you're facing the "There's a problem with your download" or "Something went wrong" error, report it here with the requested data on page 1.

    For the "You don't have access" error, report it here with the requested data on page 1.

    If your EA app indicates a game has been removed from your library (see below), go here.

    Thanks.

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