Forum Discussion

omakcse's avatar
omakcse
2 years ago

can't download the sims 4, stuck on "preparing".

hi, i was wondering if anybody had any suggestions -- i've been playing the sims 4 for at least 7 years now and i've never had an issue. i recently deleted it and origin to free up space, and when i...
bug
mac
pc
nhrkhrmn's avatar
nhrkhrmn
2 years ago

I can't download the sims from the ea play application, but other games are downloading, when I say download the sims it says 'unexpected error' 

PLEASE HELLP ME

billiesue44's avatar
billiesue44
Rising Rookie
2 years ago





i have been battling the same thing for a month, I have spent the last 4 weeks just trying to get past verifying my account through emails with EA, And every day i would do what they would suggest and nothing.

Last night i had a thought and i clicked on one of my expansions "Get to work". and in order for GTW to download it needs the base game so it startled to install the base game and then the rest of my DLCs installed with no issue.

I hope it works for you as well,

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