Forum Discussion

omakcse's avatar
omakcse
2 years ago

can't download the sims 4, stuck on "preparing".

hi, i was wondering if anybody had any suggestions -- i've been playing the sims 4 for at least 7 years now and i've never had an issue. i recently deleted it and origin to free up space, and when i...
bug
mac
pc
4a25caceb4d9b05's avatar
4a25caceb4d9b05
2 years ago

I have a brand new laptop that has specs above what is required for the Sims 4. However it is stuck on preparing stage for hours. I have tried all the tricks suggested in this forum with no success.

Have submitted EA Report ID: 7513cd39-0fa2-421f-aad9-b78964534de0

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,890 PostsLatest Activity: 29 minutes ago