I fixed it on Windows 11 doing the following steps.
Close the app (taskbar > exit)
Task Manager > Processes > End Task: EA Background Service
Run (Windows key + R) > %ProgramData%\EA Desktop then delete everything there
Run (Windows key + R) > %AppData% > Local then delete anything that says EA / Electronic Arts / Origin
Run EA App as Administrator
After preparing for hours i did this and it immediately started to download.
My last two purchases would never pass preparing in the download (One kit and For Rent). I saw your instruction and followed your procedure partially. It worked! Thank you. I did not know where to start.
I fixed it on Windows 11 doing the following steps.
Close the app (taskbar > exit)
Task Manager > Processes > End Task: EA Background Service
Restarted the application and downloaded both as soon as I requested.
Going to check it out now!
Thank you again, HedyHeartsong
