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Kabimmski's avatar
3 years ago
Solved

Can't install "Alice Madness Returns"

Product: EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) c3e2a929-e8cf-4204-824a-f9b996c1480d Which client functionality are you experiencing this bu...
  • murderonyoblock's avatar
    3 years ago

    I was having this issue installing ALICE MADNESS RETURNS on windows 11 pro, 
    every time it would try to install, it would get stuck around 33% or 34%
    and stay stuck finalizing or wrapping things up on EA Play or Xbox Gamepass.
    If you experienced this issue with windows 10 and windows 11.
    Try this....

    DOWNLOAD AND INSTALL ALL MICROSOFT DIRECT X DRIVERS, RUNTIMES AND FRAMEWORKS BELOW

    Microsoft Direct X Runtime Web installer. - Install - https://www.microsoft.com/en-us/download/details.aspx?id=35


    Microsoft DirectX End-User Runtimes (June 2010) - Extract to a folder & then run the direct x setup to Installed them.

    https://www.microsoft.com/en-us/download/details.aspx?id=8109

    Microsoft .NET Framework 3.5 SP1 - Install - https://dotnet.microsoft.com/en-us/download/dotnet-framework/net35-sp1


    Microsoft Redistributable for Visual C++
    https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170  - Install Microsoft Visual C++ Redistributable 2015, 2017, 2019, 2022 and 2008

    NOTE:
    Microsoft Redistributable for Visual C++  some were already installed on my pc but checked anyway.. Skipping the ones already installed.
    SIDE NOTE: Not sure if 2008 (no longer supported) is needed for game, but installed anyway since it was listed in the EA Play agreement when downloading..

    Make sure all above are installed.
    Once installed.
    Select Alice Madness Returns in the EA App or Xbox Game pass and then the download button and install it should install without issues..
    (Also shows in Xbox Game Pass)
    ADDITIONAL NOTE: If you already installed and your stuck on 33% or 34%,
    Install all above and then retry to download/install.
    Deleting files is not required once above is installed and it should just continue to install.
    Hope this helps you out.


    Try it out and let me know if it helps. 🙌

    M1GC

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