cant install fifa 21 using xbox gamepass
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 10/12/2021
Summarize your bug i have xbox game pass but when i clock on the download button it doesn't download. It shows loading screen and nothing happens. it doesnt apply to other games like fifa 20. I didnot take the subscription to paly a game in its previous version
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? click the download button
What happens when the bug occurs? a loading screen shows up and nothing happens
What do you expect to see? the download should start and it should show the percentage
the screenshot is given
