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EA_Illium
EA Staff (Retired)
4 years agoHey @dr_alexmoody To confirm the Origin client does not have the sign-in features the EA App client does, To confirm are you using the same email and password on the both client's login screen? Or are you using a Persona/different email/ or the Xbox option for the EA app versus Origin?
If not I would recommend reaching out to our support with your EA Account info (Email, Persona) and your Xbox Gamer Tag in order for them to further look into this.
- EA Help website - Live Support (Phone, Chat, Email)
- Twitter - Select the message icon to get assistance
Thanks!
4 years ago
@EA_Illium
This problem is not just one person, it is general, they should implement a general help and validate what is causing this problem because if it is annoying, you will not be able to play having already paid the subscription
This problem is not just one person, it is general, they should implement a general help and validate what is causing this problem because if it is annoying, you will not be able to play having already paid the subscription
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