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Funcheetos's avatar
Funcheetos
4 years ago
Solved

Can't login on EA Desktop with my microsoft account

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Application Navigation W...
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  • Funcheetos's avatar
    Funcheetos
    4 years ago

    @EA_Leeuw Okay, I've managed to make it work by changing the password on my EA Account, which should've been the same as my xbox Microsoft Account since, as far as I'm aware, I never had an EA account before (only had an origin one, which, again, has another password). Apparently my EA account password was different than the Microsoft Account (I have no idea why), and by resetting it, I was able to login. It's still very weird and most likely a bug.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
@Funcheetos, ah, look at that! I am happy to hear that a password reset has fixed the issue for you!

So whenever you have an Origin account, this is your EA account. 🙂

You indeed need to have an EA account to download/play EA games via the EA app, even if you have EA Play via Xbox Pass. The Microsoft and EA accounts need to be connected to each other and that way you can download/play the games.
Funcheetos's avatar
Funcheetos
4 years ago

@EA_Leeuw Yeah, but the password for my Origin account is a different password than my Microsoft one (when I tried to edit my password instead of resetting it, it didn't accept Origin's password). So I really have no clue what my EA Account password was before this.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @Funcheetos, ah alright. Ah well, either way, I am happy to hear that the issue has been resolved. 🙂

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